REQUIREMENTS & SKILLS

• Minimum 4 years of relevant experience in logistics and freight forwarding operations.
• Strong knowledge of Mirsal 2, customs clearance procedures, and GCC logistics regulations.
• Excellent communication skills in English (Arabic is an added advantage).
• Proficiency in MS Word, Excel, and Outlook for reporting and correspondence.
• Ability to handle pressure, solve problems, and manage operational challenges effectively.
• Strong vendor negotiation skills with proven ability to optimize costs.
• Flexibility to work extended hours when required to complete critical tasks.
• Detail-oriented, organized, and capable of multitasking.
• Team player with the ability to work independently and take initiative.

PREFERRED QUALIFICATIONS

• Existing network and good relationships with shipping lines and logistics vendors.
• Experience in handling project shipments and oversized cargo.
• Familiarity with freight forwarding systems and ERP solutions.
  Job Type: Full-time
  Pay: AED3,500.00 - AED4,500.00 per month

Education:

• Master’s (Required)

Language:

• Hindi (Required)

• Monitor day-to-day operations across land, sea, and air transport, ensuring smooth movement of shipments.
• Prepare and submit daily/weekly operational reports to the Operations Manager.
• Handle shipment documentation and processes through Mirsal 2 and ensure compliance with customs clearance requirements.
• Coordinate with vendors, shipping lines, and carriers to ensure timely movement of goods.
• Maintain strong professional relationships with shipping lines and freight forwarders for cost optimization and service efficiency.
• Address operational issues, resolve challenges proactively, and ensure customer satisfaction.
• Negotiate with existing vendors to reduce costs while maintaining quality service and adding value to the company.
• Oversee clearance procedures, ensuring all regulatory requirements are met.
• Track shipments and provide timely updates to clients and management.
• Ensure operational processes align with company standards and contribute to continuous improvement.
• Work closely with the accounts and customer service team to resolve queries related to shipments and costs.