COMPETENCY REQUIREMENTS

• Customer serviceability. Must be able to communicate in a professional and effective manner.
• Understanding of industrial & commercial mechanical systems and equipment.
• Be current with TSSA BPV and FS regulations, CSA B-52 Code, and any other related other code requirements.
• Holds self and others accountable.
• Customer focused.
• Managing multiple fast-moving projects simultaneously.
• Handle abrupt schedule changes and demands.
• Strategic perspective

WORK EXPERIENCE REQUIREMENTS

• 10+ Years in the mechanical service Plumbing/Heating industry
• G.1 gas license, 306-A or equivalent Red Seal certification are definite assets
• Post-secondary education in a related field (Experience in the construction or mechanical service industry may substitute for post-secondary education requirements)
• Leading people in a trade environment

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

• A collaborative and an entrepreneurial approach with clients, vendors and internal departments
• Effective leadership skills with a strong focus on facility and business processes
• Technical computer skills and the ability to meet reporting requirements.
• Excellent Organizational and time management skills
• Ability to clear Reliability Status Security Clearance will be a requirement of this position.
• Ability to be assertive while maintaining diplomacy and political awareness.
  Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process

• Supervise forepersons and service technicians to ensure all work is completed in accordance to client and company specifications.
• Oversee and ensure all necessary paperwork (i.e. Service Reports, Safety logs) are complete and submitted regularly and on time.
• Assist in quoting of service calls and small projects.
• Monitor and report on work in progress, workload versus staff requirements, and ensuring jobs and scheduled maintenance inspections are completed on time.
• Conduct regular site inspections for Quality Assurance (i.e. workmanship and in accordance with regulations).
• Support other trades in the Service Division to deliver a consistent and complete response to B&M clientele requirements.
• Maintain ongoing relationships with clients and follow up on any related issues and concerns, seeing final resolutions to the end.
• Monitor and assist in the development of apprentices and technicians.
• Recommend personnel actions such as hiring and promotions.
• Communicate with Service Coordinators to support the organization of daily work for Plumbing/Heating Service Technicians.
• Identify relevant technical training for field staff. Investigate cost, schedules, and logistics for review and approval.
• Tool management.
• Ensure standards for safe working conditions are enforced and strictly adhered to.