Operations Support Analyst at Vix Technology
Edmonton, AB, Canada -
Full Time


Start Date

Immediate

Expiry Date

20 Apr, 25

Salary

75000.0

Posted On

21 Jan, 25

Experience

3 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

MAKE THE CONNECTION.

Vix Technology is a leader in the automatic fare collection and transit analytics sector, working with over 200 transport authorities worldwide. We strive to enhance public transport with innovative technology solutions. We are looking for passionate individuals to join our growing team and contribute to our mission of revolutionizing transit experiences.
We are currently seeking a dedicated Operations Support Analyst for our Edmonton location. The successful applicant will hold primary responsibility for the day to day tasks required to manage the systems and components of the Regional Smart Fare system (RSFS) enabling transit fare payments across the Edmonton Capital Region. Key responsibilities include monitoring service requests, managing fare media inventory, maintaining relationships with clients and third-party providers, developing and testing processes, and handling customer service issues.

Responsibilities

Please refer the Job description for details

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