Operations Support Associate at Allianz Global Corporate & Specialty SE

Puslinch, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Data Entry, Communication Skills, Professional Phone Manner, Interpersonal Skills, Bilingual, AI Tools Familiarity, Clerical Duties, Document Validation, Client Interaction, Problem Solving, Time Management, Multitasking, Report Creation, Mail Distribution, Workflow Improvement

Industry

Financial Services

Description

We’re looking for a detail-oriented and proactive Operations Support Associate to join our Claims Department on a 6-month contract. If you're someone who thrives in a fast-paced environment, takes initiative, communicates effectively, and has a sharp eye for detail, we want to hear from you! In this administrative role, you’ll support the team with a variety of operational tasks—ranging from data entry to validating insurance coverage and handling incoming documentation. You’ll play a key role in ensuring accurate, timely processing and smooth day-to-day operations. What you will do: Perform accurate data entry, including opening claim cases and entering invoices. Validate insurance coverage and ensure all required documentation is complete. Request missing documents from clients or providers via phone, email, fax, or mail. Screen and triage incoming documents to the appropriate channels. Investigate the details surrounding insurance claims as required. Assist with general clerical duties including mailroom support, if needed. Respond to internal inquiries and urgent requests in a timely and professional manner. Create and send professional correspondence and reports. Support special projects and tasks as assigned by the Supervisor. Handle mail distribution, dispatch of correspondence, and equipment coordination. Leverage AI tools (e.g., ChatGPT) to improve workflow and problem-solving. What you will bring: High school diploma or equivalent; 1+ year of office experience is an asset. Strong attention to detail with the ability to multitask and prioritize effectively. Proficient in data entry with high accuracy and speed. Excellent communication skills—both written and verbal. Professional phone manner and interpersonal skills. Bilingual in French is an asset. Familiarity with AI tools (e.g., ChatGPT) is a plus. Must be available to work onsite at our Cambridge, Ontario office. What we offer Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. At Allianz we use some AI-assisted technology as part of our recruitment process to help match candidates to roles based on skills, experience, job title, and location. AI supports our recruiters by enhancing the efficiency and accuracy of candidate assessments and job recommendations, while all applications are reviewed by our recruitment team and final hiring decisions are made by humans. Multiple vacancies may be filled from this job posting

Responsibilities

The Operations Support Associate will perform data entry, validate insurance coverage, and handle incoming documentation. They will also assist with general clerical duties and respond to internal inquiries in a timely manner.