End Date
Friday 20 June 2025
Salary Range
£39,825 - £44,250
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
Please see below
Job Description
JOB TITLE: Operations Support Change Consultant

• Provide support and assistance to the project/platform and business teams, using judgement as to when more complex queries require escalation.
• Support robust impact assessments around project deliverables. Chair governance meetings and interact with senior stakeholders.
• Analyze and evaluate relevant information to produce business focused analysis, recommendations, and advice to inform decisions in relevant areas of the business.
• Understand and interpret LPI technical changes being delivered to LPI applications and systems. Assess any up/down stream impacts to other systems, middleware, EUCs or Robotics. Help to simplify complex technical changes.
• Coordinate business testing activity, using insight or previous exposure to testing of systems and applications.
• Monitor and support a range of processes and systems to ensure that they are effectively maintained and coordinated, recommend improvements.
• Manage self to ensure adherence to deadlines, relevant risk policies and frameworks, identify, escalate, and mitigate emerging risks as appropriate.
• Establish and build relationships with customers to identify business requirements and provide appropriate support and guidance.
• Support agreed projects or change activity to deliver continuous improvement. Demonstrates core LBG values and behaviors as an active team member.
• Ensure change governance controls and reporting are managed on behalf of IP&I COO teams