Operations Support Coordinator at Western Health

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Support, Administrative Processes, Business Systems, Reporting, Documentation, Communication, Stakeholder Management, Microsoft Office, SharePoint, Process Improvements, Attention To Detail, Customer Service, Team Collaboration, Emotional Intelligence, Task Management

Industry

Hospitals and Health Care

Description

Operations Support Coordinator Location: Sunshine Hospital Employment Type: Full-Time, Ongoing Salary: Admin Grade 4 + Superannuation + Salary Packaging About the role: Join a dynamic public health team as the Operations Support Coordinator, supporting the smooth and efficient functioning of the Western Public Health Unit through coordinated business systems, streamlined administrative processes, and high-quality operational support. This replacement position works proactively and collaboratively across the unit to maintain effective workflows, guide the Administrative Officer, support reporting and documentation requirements, and ensure consistent use of organisational systems and procedures. Key responsibilities: Coordinate business systems, operational processes, and administrative workflows to support efficient unit operations. Work closely with the Directors and senior leadership team to support reporting, documentation, and operational planning activities. Provide day-to-day guidance to the Administrative Officer and support consistent delivery of high-quality administrative services. Collaborate across the unit to support communication, system improvements, and effective implementation of organisational procedures. About you: You are an experienced, proactive, and adaptable administrative and operations professional with a commitment to high-quality service and continuous improvement. You bring strong experience coordinating business systems, administrative processes, or operational workflows within a fast-paced environment, ideally within health, government, or community settings. You have demonstrated capability supporting or guiding administrative staff, helping them deliver reliable, high-quality work through clear communication, organisation, and a supportive approach to task management. You build positive relationships across teams, bringing emotional intelligence, professionalism, and excellent stakeholder communication skills to your interactions with staff, senior leaders, and external partners. You have strong technical and organisational skills, including confidence navigating Microsoft Office, SharePoint, and reporting tools, with the ability to follow procedures, maintain accurate records, and support continuous process improvements. You manage competing priorities with composure and attention to detail, ensuring tasks are completed efficiently, accurately, and with a strong customer-service focus. Position Description About Western Health Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs. With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage. We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology. We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges. Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall. Why join us? Compensation and benefits Competitive salary packages aligned with market standards. Health and wellbeing programs, including flexible work arrangements. Scholarships and grants to support your continuous learning journey. Learning and development opportunities Access the Western Health Learning Academy (WHA) for personalised learning pathways. Professional growth programs, including postgraduate studies and clinical education. Mentorship and career support. Community impact and inclusion Make a meaningful difference in patients’ lives through compassionate care. Join a workforce that champions diversity and inclusion. Engage in community wellbeing initiatives and groundbreaking healthcare research. Organisational culture and environment Thrive in a collaborative, compassionate and innovative team environment. Be part of a culture that celebrates continuous improvement and excellence in healthcare. Ready to make an impact? If you’re passionate about supporting high quality public health operations and thrive in a role where strong systems, organisation, and teamwork make a real difference, we’d love to hear from you. Simply click on the “apply” button and follow the prompts. If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying. Closing date: 11:59pm on 25 December 2025. Enquiries: For further information about this role, contact Robyn Wilson via Robyn.Wilson@wh.org.au or on 1800 497 111. Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people. Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe. All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable). Western Health does not accept unsolicited resumes/applications from recruitment agencies. Western Health

Responsibilities

Coordinate business systems and operational processes to support efficient unit operations. Provide guidance to the Administrative Officer and collaborate across the unit for effective communication and implementation of procedures.