Operations Support Manager at Climb Credit Union

Arvada, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

79000.0

Posted On

01 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Internal Audit, Data Analysis, Risk Management, Problem Solving, Analytical Skills, Communication Skills, Interpersonal Skills, Organizational Skills, Microsoft Applications, Control Environment Evaluation, Fraud Detection, Compliance, Team Coordination, Training, Financial Crime Awareness, Retail Systems Knowledge

Industry

Banking

Description

Description Responsible to the AVP of Retail Operations/Contact Center for reviewing existing internal controls and other compliance processes in place and make any necessary revisions or additions. Participates in analysis of the business’ risk and control environment to identify gaps and weaknesses and ensures that controls are properly executed within the retail business line. Collects and analyze data to detect weak controls, fraud and noncompliance with laws, regulations, and policies. Validate that internal systems are functioning as intended and limit/control risks to achieve credit union objectives. Why Climb Credit Union • As not-for-profits and member-owned financial cooperatives, credit unions are incredibly unique institutions. Earnings are returned to members in the form of better rates, lower fees and great services. Be a part of a movement that pays it forward! • Climb Credit Union was founded in 1951. We’re a stable, successful and growing financial institution, which is why we need you. • A suite of outstanding benefits is available to employees who work 20 or more hours a week. In addition to healthcare, dental and life insurance, 401(k), personal time off, we offer employee discounts on loans and other perks as well. • Learn a ton with our on-the-job training programs and set yourself up for career and personal financial success. • Climb Credit Union has been recognized as a top place to work by The Denver Post in 2024. This award recognizes our positive work environment and goal of fostering employee satisfaction, and it's truly a testament to our efforts. PERKS OF CLIMB CREDIT UNION 401K Employer match 100% Match on first 3% and 50% on next 2.5% Medical, Dental, Vision Insurance PTO (Paid Time Off) 2 additional personal days (Floating) VTO (Volunteer Time Off) 16 hours 11 Paid Holidays Employee Assistance plan focuses on wellness, mental health - 8 free sessions offered Tuition Reimbursement Employee loan rate reduction Discounts on Climb Credit Union loans and services Financial Investment/Counseling Employee events throughout the year Check out this video to learn what drives us at Climb and how we make a difference every day: https://www.youtube.com/watch?v=XPGES8a9OSs https://youtu.be/FeEw2UqGudo (Spanish) Requirements What will you be doing? Demonstrated understanding of internal audit and controls. Demonstrated ability to gather, analyze, and evaluate information and data in a meaningful manner and effectively communicate evaluations and recommendations in concise verbal and written reports. Knowledge of internal credit union controls and retail systems with the ability to identify and recommend improvements. Demonstrated problem solving and analytical skills with the ability to coordinate several different tasks simultaneously. Demonstrated ability in evaluating and improving control environment, offering solutions to mitigate risk and weakness in internal controls, verifying policy and regulations are upheld. Demonstrated ability to formulate and communicate conclusions, opinions, and recommendations for improving controls, in terms of both efficient and effective performance. Ability to understand and recognize actual or potential suspicious activities or transactions by members and / or team members, volunteers, directors, executives, or officers of the credit union. Promptly notify senior leadership or appropriate agency / authority as required by credit union policy if unusual activity is observed. These activities could be an indication of a financial crime or efforts to evade reporting requirements of the Bank Secrecy Act or other laws and regulations. Working knowledge of products, services, and internal systems. Computer proficient, especially with Microsoft applications. Excellent interpersonal communication skills, with the ability to build rapport and work cooperatively with a wide range of team members and leadership. Strong analytical skills, organizational skills and multi-task abilities are essential. Ability to travel frequently to HQ, local branch locations and out-of-state branch locations as needed. Qualifications: Three to five years of similar or related experience and 1-2 years of people management. A two-year college degree, or completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. A deep understanding of: laws, regulations, and rules governing deposits. This is a full-time, exempt position with a salary of $79,000 depending on experience, education and qualifications. If you think you are the superhero to bring unforgettable experiences to our members and help grow a thriving organization, please apply. We appreciate your interest in employment and look forward to meeting you!

Responsibilities

The Operations Support Manager is responsible for reviewing internal controls and compliance processes, identifying gaps, and ensuring proper execution of controls within the retail business line. The role involves collecting and analyzing data to detect weak controls, fraud, and noncompliance with laws and regulations.