OPERATIONS SUPPORT MANAGER

Looking for a FUN and challenging new career opportunity with an EXCELLENT company? Cohen-Esrey Communities, LLC is currently seeking an Operations Support Manager with Tax Credit and HUD/Project-Based Section 8 experience, to ensure that standards of excellence and Customer Fulfillment are provided in every resident, vendor, and property team interaction. This position requires 90% travel. Come join our team and experience our AMAZING culture!

QUALIFICATIONS

• 4-year degree or (4+ years) commensurate experience in the Multi-Family industry in a supervisory role
• Affordable housing experience.
• Tax Credit and HUD/Project-Based Section 8 experience
• Experience using RealPage products and MS Office.
• Ability to travel extensively (up to 90%) to local and out of state property locations as necessary.

• Building a team of highly-capable and motivated Property Managers and creating a positive environment in which to work and provide great service.
• Assist Regional Vice-President (RVP) with special projects.
• Ensuring customer satisfaction through the property team and resolving resident concerns, when necessary.
• Owner Liaison – Enhancing relationships with partners, agencies and other entities and maximizing financial performance.
• Adhering to all guidelines within all applicable government programs.
• Performing quarterly file audits and ensuring discrepancies are corrected.
• Assist Property Managers with marketing and retention ideas, ensuring accuracy and effectiveness of marketing materials.
• Monitor, coordinate and prepare all financial data.