Operations Support Manager, Senior at Leidos
Maryland, Maryland, USA -
Full Time


Start Date

Immediate

Expiry Date

17 Oct, 25

Salary

183300.0

Posted On

19 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description
Responsibilities
  • Provide daily direction and management of the PMO to deliver timely, accurate, and relevant Operations support across USCYBERCOM J3, CNMF, and JTF-ARES.
  • Provide high-level administrative and executive support to leadership and project teams.
  • Manage knowledge management services, including content curation, data organization, and access optimization using platforms such as SharePoint or Microsoft Teams.
  • Supervise Business Process Re-engineering (BPR) to identify and implement improved workflows and operational efficiencies.
  • Coordinates efforts to define requirements for information systems required to facilitate and support business process improvements, procedures, along with development and application of organization-wide information models.
  • Manage graphic design and visual content support for presentations, reports, and briefings using tools such as Adobe Creative Suite, PowerPoint, or Visio.
  • Supervise the drafting and maintenance of written policy documents, guidance materials, standard operating procedures (SOPs), and training content
  • Possess thorough understanding of activity data modeling, transaction flow analysis, internal control and risk analysis, modern business methods and performance measure techniques.
  • Coordinate and facilitate meetings, working groups, and technical reviews with internal and external stakeholders.
  • Lead the development and regular review of program SOPs, processes, orders, administrative directions, and CDRLs.
  • Be prepared to fill in for the Deputy Program Manager during their absence.
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