COMPANY DESCRIPTION

Alpha Mead Group is a Total Real Estate Solutions Company established to provide robust business support services to local and international Real Estate investors or owners with interests in Facilities Management, Real Estate Development and Advisory, Security Systems and Technologies, Training, Healthcare Management and Real Estate Financing Services.

PREFERRED SKILLS:

• Knowledge of facility management best practices and industry standards.
• Familiarity with project management tools and techniques.Certification in Facility Management (e.g., IFMA, BIFM) is an advantage.
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  Employment Type : Full-Time
  Location : Ikoyi
  Salary : Competitive and commensurate with experience
  This role is ideal for individuals passionate about facility management and operations, with a keen eye for detail and a strong analytical mindset.
  Additional Information
  This is a unique opportunity to drive positive change and make a lasting impact. Join us now and be part of our mission to shape unforgettable customer experiences!
  Note: Only shortlisted candidates will be contacted for further steps in the selection process.
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We are seeking an experienced Operations Support Officer to join our team. The successful candidate will work closely with the Facility and Project Operations Lead to provide administrative and technical support to field facility managers, supervisors, and technicians. This role requires expertise in facility management operations, data analysis, and strong organizational skills to ensure smooth execution of tasks and efficient use of resources.

Key Responsibilities Qualifications

• Facility Management Support:
• Assist field facility managers, supervisors, and technicians with day-to-day operational needs.
• Provide technical support and guidance to address facility management challenges on-site.
• Collaborate with the Facility and Project Operations Lead to improve operational efficiency.
• Computerized Maintenance Management System (CMMS) Administration:
• Oversee the backend administration of the CMMS platform, ensuring data integrity and functionality.
• Monitor and maintain the accuracy of work orders, asset information, and service requests.
• Generate reports and insights from CMMS to support decision-making.
• Deployment of Non-managers:
• Manage and coordinate the deployment of technicians to various sites based on operational needs.
• Maintain an up-to-date deployment schedule and ensure adequate staffing at all sites.
• Data Analysis and Reporting:
• Analyze operational data and generate actionable insights.
• Prepare site manning reports, highlighting workforce distribution and performance metrics.
• Present data-driven insights to senior management to support strategic planning.
• Administrative Duties:
• Ensure timely preparation and submission of operational reports from facility managers.
• Maintain and organize documentation related to facility management operations.
• Assist in the development and implementation of standard operating procedures (SOPs) for facility operations.
• Bachelor’s degree in Facility Management, Engineering, Business Administration, or a related field.
• 2–3 years of experience in a facility management role or similar position.
• Proficiency in data analytical tools such as Advanced Excel and Power BI.
• Experience with CMMS platforms and backend administration.
• Strong organizational, problem-solving, and multitasking skills.
• Excellent communication and interpersonal skills.

• Good communication skills expressed both verbally and writtenAbility to work independently and as part of a team in a fast-paced environment.