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Operations Support Officer at Chubb

Mandaluyong, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Processing Requests, Record Creation, Workflow Systems, Financial Systems Updating, Business Communication, Policy Document Provision, Training Certification, Urgent Request Handling, Continuous Improvement, Computer Skills, MS Word, MS Excel

Industry

Insurance

Description

Role Purpose: To provide service to business by processing requests sent to appropriate queues/avenues while delivering high quality service and assistance. Key Responsibilities: 1. Process requests according to business requirements. Assist with creation of records in relevant UW and workflow systems. Assist with updating financial systems as per documents received. Respond to business on necessary information in order to proceed with request. Provide policy documents as requested. 2. Attend training requirements. Complete and pass training certification as needed 3. Assist with urgent requests as necessary where completion is within the day or earlier 4. Contribute at least 1 Continuous Improvement idea annually.

Responsibilities

The primary role involves providing service by processing business requests sent to appropriate queues, ensuring high-quality assistance and adherence to business requirements. This includes assisting with record creation in systems, updating financial data, responding to business inquiries, and providing necessary policy documents.