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Operations Support Officer at Chubb

Mandaluyong, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Processing Requests, Workflow Systems, Financial Systems, Communication, Record Creation, Policy Documents, Training Certification, Continuous Improvement, MS Word, MS Excel

Industry

Insurance

Description

Role Purpose: To provide service to business by processing requests sent to appropriate queues/avenues while delivering high quality service and assistance. Key Responsibilities: 1. Process requests according to business requirements. Assist with creation of records in relevant UW and workflow systems. Assist with updating financial systems as per documents received. Respond to business on necessary information in order to proceed with request. Provide policy documents as requested. 2. Attend training requirements. Complete and pass training certification as needed 3. Assist with urgent requests as necessary where completion is within the day or earlier 4. Contribute at least 1 Continuous Improvement idea annually.

Responsibilities

The primary role involves processing business requests sent to appropriate queues, ensuring high-quality service delivery, and assisting with record creation in workflow and financial systems. Responsibilities also include responding to business inquiries, providing necessary policy documents, and attending required training.