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Operations Support Officer at Chubb

Mandaluyong, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

17 Sep, 26

Salary

0.0

Posted On

19 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Support, Data Entry, Underwriting Systems, Financial Systems, Document Preparation, Transaction Processing, Customer Service, MS Word, MS Excel, Attention To Detail, Written Communication, Verbal Communication, Time Management, Confidentiality, Multitasking, Collaborative Work

Industry

Insurance

Description

The main goal of this position is to provide operational support by processing requests, maintaining records, updating systems, and delivering high-quality service to the business. Key Responsibilities: 1. Process requests according to business requirements. 2. Create and update records in underwriting, workflow, and financial systems. 3. Prepare and send policy documents and wordings as requested. 4. Handle midterm transactions, including endorsements, cancellations, reversals, and rebookings. 5. Respond to business queries and provide required information to progress requests. 6. File completed transactions in the appropriate system. 7. Support additional tasks such as certificate issuance, claims experience, letter of authority processing, and broker transfers. 8. Assist with urgent requests and complete work within required timelines. 9. Attend training and complete required certifications. 10. Support multiple countries as needed. 11. Contribute at least one continuous improvement idea annually.

Responsibilities

Provide operational support by processing requests, maintaining records in underwriting and financial systems, and handling policy documentation. The role involves managing midterm transactions and responding to business queries to ensure high-quality service delivery.