JOB SUMMARY

The Operations Support Quality Analyst is responsible for auditing the Operations Support Team’s daily work to ensure top quality.

PRIMARY SKILLS & REQUIREMENTS:

• High School Diploma or equivalent.
• Basic understanding of insurance and agent relationship.
• Intermediate-level working knowledge of Microsoft Excel.
• One year customer service experience and/or data entry experience.
• One year experience with Microsoft Office.
• Strict attention to detail.
• Good communication skills.
• Good computer and typing skills.
• Good customer service skills.
• Ability to operate related computer applications and other business equipment including email, copy machine, scanner, fax machine, and telephone.
• Positive attitude, ability to take directions, and ability to work well with others.

Please refer the Job description for details