Full job description

Operations Support Specialist

Location: Hybrid, Head Office based in Darwen

About the Role

Are you passionate about systems, process improvement, and helping teams perform at their best? Amplify Hearing is looking for an organised and proactive Operations Support Specialist to join our growing Operations team.

This is a pivotal role focused on supporting our audiologists, clinics, and wider business teams by ensuring our systems and processes operate efficiently and effectively. You will be the champion of our internal systems, taking ownership of our CRM, refining operational processes, and expanding our reporting capabilities. Additionally, you will guide new clinics through a smooth onboarding experience, ensuring they are fully trained and equipped for success.

• Working closely with the Head of Operations and cross-functional teams, you'll play a key role in driving operational excellence while delivering outstanding support across the business