Operations Support Specialist (Boston, MA) at TCR

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

30 May, 26

Salary

70000.0

Posted On

01 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Project Support, Customer Liaison, Repair Approvals, Invoicing, Preventive Maintenance Tracking, Parts Room Organization, Purchase Requisitions, Vendor Invoice Approval, Work Order Management, Safety Audits, Toolbox Talks, Payroll Reporting, Customer Billing, Subcontractor Follow-up, MS Office

Industry

Airlines and Aviation

Description

Operations Support Specialist (Boston, MA) The opportunity The Operations Support Specialist will support the organization with administrative and project related tasks related to the growth and day-to-day operations of the TCR workshops. A snapshot of what you will be doing here: Serve as a key liaison with customers regarding repair approvals and invoicing. Track preventive maintenance (PM) schedules; share monthly reports & ensure equipment release/completion. Support parts room organization and create purchase requisitions. Approve vendor invoices and manage work order utilization. Conduct workshop safety audits and toolbox talks. Assist with biweekly payroll reporting and customer billing processes. Follow up on subcontractor work and tire purchase orders. Contribute to a safe, efficient, and customer-focused operational environment. Who we are looking for someone who: 3–5 years of experience in administrative, operations support, or service coordination. Strong financial acumen and proficiency with MS Office; SAP/ERP experience is a plus. Excellent communication, organization, and problem-solving skills. Ability to work independently and as part of a team. High school diploma required; post-secondary education a plus. Why we think you will love working with us: Part of a solid and growing international group A company with short decision lines where our employees are central to the success of the company An environment where you can develop and grow A competitive salary, depending on experience Multiple employee benefits: Medical Health Insurance HSA and FSA plans available Vision Insurance Dental Insurance ST and LT disability insurance Life Insurance 401k Plan PTO increasing up to 20 days Paid sickness per annum Provision of all PPE Job Type: Full-time UNLIMITED REFERRAL BONUSES The pay range for this position is $65,000-$70,000 based on experience and qualifications Our company At TCR Group, we are committed to revolutionizing the aviation industry by providing integrated solutions for Ground Support Equipment (GSE). Our services include GSE rental, leasing, and maintenance. With headquarters near Brussels and a team of 1800+ employees, we operate globally across over 200 airports in America, Europe, Asia Pacific, and the Middle East. Our dedication to excellence makes us a trusted partner for customers worldwide. Do you think we could be a match? We look forward to meeting you. We encourage candidates to apply even if they do not meet all the requirements. Research shows that people from underrepresented groups often hesitate unless they meet every criterion. At TCR, we look for relevance, not perfection. TCR International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Please note that we do not accept unsolicited applications or inquiries from recruitment agencies.

Responsibilities

The specialist will support organizational growth and daily operations of TCR workshops by handling administrative and project-related tasks, including serving as a key liaison for customer repair approvals and invoicing. Responsibilities also involve tracking maintenance schedules, managing parts inventory, approving vendor invoices, and conducting workshop safety audits.