Operations Support Specialist at Ricoh
Field Based, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

21 Sep, 25

Salary

0.0

Posted On

22 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description
Responsibilities

WE RECEIVE A HIGH VOLUME OF APPLICATIONS FOR OUR ROLES, SO WE ENCOURAGE YOU TO APPLY AS SOON AS POSSIBLE

In return for your commitment, you can expect
We’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we’ll match it with opportunities to create the future.

What you will be doing

  • Knowledge in operating relevant equipment in all areas of production – TRAC, IRIS, FlowSuite, printing, copying, finishing, basic design packages, quality control, ISE and ability to ensure excellent customer service and to meet customer expectations.
  • Ensure smooth Mail Room processes and procedures to ensure customer satisfaction.
  • Follow standard procedures for Document Organisation & Finishing at work tables and machines
  • Ensure that all relevant paperwork is completed accurately to be able to provide clear information to management or to the customer where required.
  • Demonstrate productive work practices and achieve minimum standards of excellence in all work produced, while being deadline driven to ensure customer SLA’s are achieved.
  • Strive for customer satisfaction in all work produced, maintaining a professional attitude at all times to ensure excellent customer service.
  • Adhere to company standards of behaviour and performance to fulfil all production tasks to ensure an excellent customer service.
  • To maintain all equipment in a clean and safe working environment and to ensure the working area is tidy to meet Health and Safety regulations.
  • To be flexible within this role and when required to work within other key areas of the business to ensure customer expectations are met
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