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Operations Support Specialist at Smart Apartment Data
, , Philippines -
Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

45000.0

Posted On

08 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Operations Support, Quality Assurance, Process Execution, Data Handling, Process Documentation, English Communication, Performance Metrics, Detail Orientation, Agent-Level Work, Business Structure Understanding

Industry

Market Research

Description
About the Role We are looking for an Operations Support Specialist to join our growing operations team and work closely with our STL/QA leadership. Ideal if you have at least 3 years of experience supporting day-to-day operations in detail-oriented environments. This is a hands-on, individual contributor role focused on execution, learning processes deeply, and supporting operations rather than people management. The role is designed for someone who wants to build a strong understanding of how operations work end-to-end and become a trusted support across the team. The first 3–4 months on the job will involve intensive training, including agent-level work, to fully understand our internal processes and business structure. Upon successful completion, you’ll support and contribute to our data acquisition operations. Qualifications & Skills 3–5 years of experience in operations, QA, admin, or process-driven roles Strong English communication skills (written and verbal), with the ability to clearly explain work, document processes, and discuss QA-related findings Comfortable working with data, reports, and performance metrics Detail-oriented and execution-focused Based in the Philippines PHP 40,000–45,000 monthly salary Fully remote setup Structured training and growth within operations Exposure to leadership and end-to-end business processes
Responsibilities
This individual contributor role focuses on hands-on execution, deeply learning processes, and supporting day-to-day data acquisition operations under the guidance of STL/QA leadership. The initial phase involves intensive training, including agent-level work, to build a comprehensive understanding of the business structure.