Operations Support Specialist at Steelgem

Santa Ana, California, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

25.0

Posted On

13 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Verbal Communication, Excellent Written Communication, Organizational Skills, Multitasking Skills, Tech Savvy, Proficient in Microsoft Office, Database Management, Client Support, Medical Terminology, Clerical Tasks, Client Appointment Management, Specimen Collection, Report Preparation, Positive Client Interaction, Feedback Communication, Vial Recording

Industry

Business Consulting and Services

Description

About the Role: We are seeking a dynamic and experienced Operations Support Specialist for our SUD team. The Operations Support Specialist will play a pivotal role in operations and client support at our center, ensuring the highest standards of care are maintained and innovative approaches are integrated into our programs. This position oversees both administrative, client and medical assistant duties. We’re looking for someone who is capable with standard clerical tasks such as typing reports, filing documents, ordering supplies … and someone who can also schedule and manage client appointments, prepare medical reports, and even handle client specimens where needed. The Forge Recovery is passionate about innovative care that meets the client's needs. Every member has the ability to make the difference in a client’s recovery. If you are looking for a place to make a difference and to be better than the status quo, our team is a great fit. Essential Duties and Responsibilities: Administrative Support Arranging and managing client appointments and arrange transportation Logging and processing bills or expenses Answering and taking calls Managing databases Medical Assistant Keeping client EMR information up to date Prepare medical/clinical reports Ordering medical and office supplies Collecting specimens (UAs), perform and record vitals as needed Client Support Support clinical team with client needs Maintain positive and upbeat connections with clients Provide feedback and communication with supervisor and clinical team about observations and suspicious behavior About You: Education: High School Diploma required. Education with Drug and Alcohol Counseling, Psychology, Health Services, or Social Work is a plus! Certificates & Licenses: Drug and Alcohol Counseling Credential or Internship Preferred, but not required. Skills: Excellent verbal and written communication skills, ability to connect with a diverse client base Strong organizational and multitasking skills Tech Savvy, proficient in Microsoft Office, multi phone line and spreadsheets Desire to learn medical and billing terminology Experience and other Requirements: 1+ year of work in a fast-paced office or professional setting. 1+ year of medical or administrative work experience preferred but not required Negative TB test within past year Ability to pass pre-employment and/or random drug screenings Job Status: Full- Time Location: On-site in Santa Ana Benefits: Medical, dental and vision insurance. 401(k) plan with employer matching. Paid vacation. Paid sick time. Paid holidays. Family Leave. Employer paid Life Insurance. Salary: $20-25 per hour The pay range for this role is: 20.00 - 25.00 USD per hour (The Forge Recovery Center (SUD))

Responsibilities

The Operations Support Specialist will oversee administrative, client, and medical assistant duties, ensuring high standards of care and innovative approaches in client support. Responsibilities include managing client appointments, preparing medical reports, and supporting the clinical team with client needs.