Operations Team Lead - 2nd Shift at Ingram Content Group

La Vergne, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

22.61

Posted On

07 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training, Leadership, Problem Solving, Warehouse Operations, Communication, Quality Control, Productivity Standards, Team Coordination, Administrative Skills, Safety Procedures, Process Improvement, Technology Utilization, Customer Service, Time Management, Data Tracking, Workflow Management

Industry

Book and Periodical Publishing

Description

Job Description Ingram Content Group (ICG) is hiring for an Operations Team Lead for our Operations Team to contribute to our Operations team in La Vergne, TN. An Operations Team Lead supports all operational and administrative activities required to run a department. Want to join a key team that helps the world read? At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and manufacturing facilities function at maximum efficiency. We emphasize safety through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you! Schedule: Monday - Friday 3:30 PM to 12 AM Pay: $22.61 and up DOE plus a $2 shift diff Required Qualifications: HS Diploma or equivalent 1 year experience with PC based applications 1 year work experience in a warehouse operation environment 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard Key Responsibilities: Trains and develops hourly associates. Acts as the department contact for all warehouse systems issues and questions. Provides direction and leadership to associates. Identifies, communicates, and ensures all quality and productivity standards are met within the department. Research issues, problems, or concerns and recommends solutions. Uses problem solving skills and computer to find track cartons Meets customer requests, deadlines, commitments, and quality standards in a timely manner. Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion to tasks. Coordinates with other departments on workflow activities. Assists in administering policy and payroll activities This list is not exhaustive Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 10 vacation days & 10 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Onsite cafeteria and refreshments available for purchase Food trucks often onsite Casual Dress Code The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Responsibilities

The Operations Team Lead trains and develops hourly associates while providing direction and leadership within the department. They are responsible for ensuring quality and productivity standards are met and coordinating work activities among associates.