Operations Team Lead - (Day shift) at Ingram Content Group

Chambersburg, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

24.5

Posted On

13 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Team Leadership, Process Improvement, Warehouse Operations, Training and Development, Problem Solving, Quality Assurance, Customer Service, Communication, Collaboration, Safety Management, Time Management, PC Based Applications, Physical Stamina, Workflow Coordination, Policy Administration

Industry

Book and Periodical Publishing

Description

Job Description Ingram Content Group (ICG) is hiring for an Operations Team Lead to contribute to our Operations team in Chambersburg, PA. An Operations Team Lead supports all operational and administrative activities required to run a department of major warehouse activity. Want to join a key team that helps the world read? At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you! Pay: Starting at $24.50, depending on experience Schedules Available: A Shift: Sunday - Tuesday + every other Wednesday 7am-7pm Required Qualifications: HS Diploma or equivalent 1-year experience with PC based applications 1 year work experience in a warehouse operations environment 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard. Key Responsibilities: Trains and develops hourly associates. Acts as the department contact for all production systems issues and questions. Provides direction and leadership to associates. Identifies, communicates, and ensures all quality and productivity standards are met within the department. Research issues, problems, or concerns and recommends solutions. Meets customer requests, deadlines, commitments, and quality standards in a timely manner. Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks. Coordinates with other departments on workflow activities. Assist in administering policy and payroll activities. This list is not exhaustive. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 10 vacation days & 10 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Convenient location The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Responsibilities

The Operations Team Lead trains and develops hourly associates while providing direction and leadership to ensure quality and productivity standards are met. They also research issues and recommend solutions to meet customer requests and deadlines.