Operations Team Lead at Raley's Supermarkets

Santa Rosa, California, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

33.65

Posted On

20 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Service, Retail Management, Communication, Team Development, Time Management, Problem Solving, Attention to Detail, Adaptability, Safety Standards, Sanitation Standards, Performance Management, Training, Coaching, Scheduling, Conflict Resolution

Industry

Food & Beverages

Description

Overview We are now hiring Great People Who Care! We are looking for a fearless and memorable Operations Team Leader to join our team. The Operations Team Leader primarily oversees the closing and/or opening operations of the store with complete responsibility for the store including wall to wall store conditions. The Operations Team Leader also fills in for the Store Team Leader and/or other department Team Leads in their absence. The Operations Team Leader can demonstrate excellent leadership skills, the ability to drive for results, and has great attention to detail. An Operations Team Leader is a proven servant leader, is knowledgeable on retail business best practices, and is adaptable to all situations while offering unmatched customer service. Be part of our store team and help us make a positive impact in our customer’s lives. Working with us is like working with FAMILY. We promise our Team Members open and honest communication and opportunities for growth with our company. Our leaders lead with passion and purpose, and celebrate you with meaningful recognition. We promote a healthy life balance because we believe your personal well-being is essential. We have a passion for food, and we share an inspiring vision, “To change the way the world eats, one plate at a time.” Perks & Benefits Competitive compensation, paid weekly Retirement Benefits Medical, dental, and vision insurance for yourself and eligible dependents Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Family leave and paid time off Store discount programs (10% off household groceries, free items) Discounts to amusement parks, gym memberships, mobile phone plans, etc. Employee Assistance Program (free financial, legal, and mental health services) Fun work environment where you have the opportunity to nourish your community. Compensation The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors. Expected Minimum Pay Rate USD $28.00/Hr. Expected Maximum Pay Rate USD $33.65/Hr. Responsibilities An Operations Team Leader is a responsible, strategic leader who can safely work in a fast-paced environment and provide excellent leadership. An Operations Team Leader is a key cog in the leadership structure, will truly drive store operations, and will assist in leading all Team Members throughout the store. An Operations Team Leader responsibilities include: Assuming complete responsibility for all phases of store operations in the absence of the Store Team Leader Assisting with forecasts and schedules, and also monitors labor to be consistent with store sales and budget Be able to manage department leaders to include: interviewing, hiring, training and development, delivering on-time performance appraisals, providing feedback, scheduling, counseling and terminating Leading, training, coaching, and communicating with all Team Members Operating a register and accurately handle customer credit/debit payments Assisting all customers by providing information and resolving any complaints Ordering, rotating, and stocking product throughout the store Create first-rate store conditions by sustaining excellent in-stock conditions Maintaining Safety and Sanitation standards throughout the store Developing future leaders Ensure compliance with all company and store policies and procedures (and thus compliance with all state and federal laws applicable to this industry). Enabling a high-performing team through effective evening scheduling, efficient task assignment, recognition, fun, performance management and accountability. This includes documentation and performance evaluations All other related duties as assigned Qualifications Desired qualifications include: High school diploma or equivalent required. 5 years or more of retail industry experience with 1 or more years of leadership experience with a staff of 5 or more preferred Friendly and customer service oriented. Interest in food and cooking a plus. Must display exceptional leadership skills; excellent interpersonal and communication skills. Previous leadership experience required Self-motivated, with a high attention to detail, quality and presentation Skills to communicate effectively with coworkers and customers Ability to work independently, effectively manage time and multitask in a fast-paced environment Ability to read, understand and follow through on verbal and written directions Ability to reliably meet required work schedule and adhere to company attendance policy Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending Must be 18 years of age For Internal Transfers/Promotion Candidates: No disciplinary action during the past 6 months Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR. You must upload a resume and answer all application questions

Responsibilities

The Operations Team Leader oversees the store's opening and closing operations, ensuring excellent store conditions and customer service. They also manage department leaders and assist in driving store operations while leading and developing team members.