Job title – Operations Team Leader
Location - Birmingham
Job type – Full Time
Reporting to - Operations Manager

COMPANY DESCRIPTION

Quadrant Events is a dynamic and fast-paced creative event production company and one of the leading audio-visual hire and event staging companies, with branches in Birmingham and Nottingham. Renowned for our flawless event delivery, Quadrant is committed to exceeding expectations and creating unforgettable experiences for a wide portfolio of clients. We are now seeking an Operations Team Leader to join our busy Operations team in Birmingham.

JOB DESCRIPTION

Are you a motivated person, with proven experience in the AV industry, looking for an exciting new challenge in a collaborative and fast-paced environment?
As an Operations Team Leader at Quadrant Events, you’ll be at the heart of our dynamic event production process, contributing to the success of prestigious events for regional and national blue-chip companies. In this vital role, you’ll take charge of maintaining our warehouse contents and stock, ensuring all equipment is in top condition and ready for action.

KEY RESPONSIBILITIES

Equipment Management

• Efficiently prepare and test AV equipment for hire and events, ensuring all deadlines are met
• Ensure Quality is maintained by all within your team
• Promptly complete PAT testing
• Load and unload vehicles, ensuring safe and secure transport of all equipment in accordance with ISO procedures

Warehouse Operations

• Plan daily / weekly work schedules
• Motivate your team to work to a high level following our ISO9001 procedures
• Promote a good team atmosphere at all times
• Conduct general maintenance tasks to ensure smooth warehouse operations
• Check equipment back in from hire and events, verifying its condition and readiness for future use
• Ensure a high level of tidiness in the warehouse at all times, ensuring that you comply with the Company’s Health and Safety Policy.
• Travel between branches and suppliers as needed to support operations

Company Procedures

• Adhere to all company policies, especially regarding Health & Safety
• Participate in ongoing training programs relevant to your role
• Use the HireHop system as trained, following approved procedures
• Support the events team when required, ensuring seamless event execution and client satisfaction

ROLE REQUIREMENTS

• Minimum of 2 years’ experience in a similar role
• Full UK clean driving license
• Proficient with AV equipment and eager to develop further
• Flexible with working hours, willing to travel and work non-standard hours
• Strong communication skills with the ability to work both independently and within a team