Are you a data-savvy problem solver with a passion for systems and process improvement? Do you thrive in a fast- paced environment where your technical expertise makes a real impact? If so, wed love to hear from you!
Were looking for a Data Coordinator (Operations Technical Coordinator) to join our dynamic and collaborative Centre Operations team at our Wakefield hub. This is a fantastic opportunity to play a key role in ensuring the smooth delivery of qualifications and results that matter to learners across the country. There’s plenty of opportunity to develop your technical skills and perhaps progress to one our Technical Leads of the future.
As a Data Coordinator, youll be at the heart of our operations - ensuring data flows seamlessly between systems and that learner results are delivered accurately and on time.
Bonus perk:
Our Wakefield office is dog-friendly - so dont be surprised if your spreadsheet review is interrupted by a nudge asking for attention or your next meeting includes a wagging tail or two. We firmly believe in pawsitive vibes at work! Sadly while we dont offer hybrid or home working for this role at the moment, you will get the joy of real desks, actual humans to talk to, and the occasional dog politely asking for a treat. Worth it? We think so.
We shortlist on a rolling basis and may close the advert early so dont wait! Submit your application today and take the next step in your career with City & Guilds.
We believe that diversity and inclusion strengthens and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome applications from these communities.
City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

Key aspects of your role will include:

• Supporting the full qualification lifecycle across a range of operational activities
• Manage data across multiple platforms including our e-assessment tools, grading apps, SAP, and customer portals.
• Working across multiple in-house applications and working with data across MS Excel tools.
• Troubleshoot and resolve complex data and system queries.
• Maintain data integrity and identify issues using middleware tools.
• Collaborate with teams across the business to ensure service excellence.

During peak periods, such as our key exam and results seasons, colleagues are expected to provide additional support, which may include overtime or weekend work. We value flexibility and a collaborative spirit; all team members are encouraged to demonstrate a commitment to our collective success and adapt to the needs of the business. Occasional travel may be required to attend meetings or workshops at other office locations.
Our Centre Operations team is now located from our Wakefield hub (Location: 2 Paragon Avenue, Wakefield, WF12UF). Our office is conveniently located near Junction 41 of the M1, with the Snow Hill retail park within a short walking distance, and excellent public transport links.