THE TEAM, POSITION & MISSION:

Operations Center is at the center of most of what is going on at Orange Business. Here you will work with some of the most visited digital services in Norway. You will work with technologies within everything from operation of network to applications. As an Operations Technician you are the first point of contact to our customers. Some of the daily tasks include implementing changes and upgrades in our customers’ systems, as well as troubleshooting and working with analyses. We focus on thorough training and continuous learning.
We are around 40 employees at Operations Center in Norway, and we also work with colleagues at other offices in Europe. Many of the employees at Operations Center have started working with us after their studies within IT, and others have some years of experience.
If you are about to start your career within IT and looking for a company with a focus on developing their employees and a good working environment, you could be the one we are looking for! The job also serves as a learning arena for further careers in Orange Business. We are hiring to develop our people’s skills, and our Operations Technicians are tomorrow’s Systems Engineers, Technical Account Managers and Cloud Engineers. The Operations Center is open 24 hours a day and has a well-established shift plan. We are proud to have happy employees who testify of a good working environment at Operations Center.

Your key areas of responsibility as an Operations Technician:

• Handle events, incidents and changes
• Implement changes in our customers’ systems
• Upgrades
• Troubleshooting
• Be a point of contact for our customers

Please refer the Job description for details