Operations / User Success (CRM) Internship Interest Form at SCT Solutions

Stockholm, , Sweden -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM Updates, Database Management, User Feedback Tracking, Support Tickets, Operational Workflows, Documentation, Customer Success Strategies, Organizational Skills, Attention To Detail, Communication, CRM Tools, Problem-Solving, HubSpot, Salesforce

Industry

IT Services and IT Consulting

Description

Careers at Thinking IT Corp. & Affiliated Companies We’re building the time layer for the workplace of the future. Thinking IT Corp., along with our affiliated companies Maverick and Sigma, is a remote-first group providing IT and Marketing services to clients in the iGaming industry, with a strong focus on the U.S. market. Our Operations and User Success team ensures clients get the most value from our products, keeping communication smooth and processes efficient. If you’re curious about operations, user success, and CRM systems, this internship is your chance to gain hands-on experience while contributing to meaningful projects. Typical tasks you might experience: Assisting with CRM updates and database management Tracking user feedback and support tickets Supporting internal operational workflows and documentation Learning how analytics inform customer success strategies Currently studying or recently graduated in Business, Management, Communications, or a related field (all majors welcome if interested) Interest in customer success, operations, or CRM systems Strong organizational skills and attention to detail Comfortable communicating clearly in English (written and spoken) Willingness to learn CRM tools (experience with HubSpot, Salesforce, or similar is a plus, not a must) Proactive, problem-solving mindset Fully remote work Paid time off benefits Flexible hours (depending on role requirements) A collaborative, youthful culture Slack / Discord & Google Workspace (instead of Microsoft Teams and Outlook) The right tools to get your job done effectively Automation and process-driven workflows to make work smoother Tailored onboarding and coaching Fast career scaling Hands-on experience with CRM systems and customer success workflows Training in managing user support tickets, feedback, and process optimization Exposure to international clients in the iGaming industry Mentorship from the Operations and User Success team

Responsibilities

The intern will gain hands-on experience by assisting with CRM updates, database management, tracking user feedback and support tickets, and supporting internal operational workflows and documentation. They will also learn how analytics inform customer success strategies.