Operations / Workforce Manager (Global, Remote) at USPI

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Workforce Coordination, Scheduling, Capacity Planning, Performance Tracking, Workflow Streamlining, Operational Dashboards, KPI Monitoring, Communication, Leadership, Process Improvement, Training And Development, Vendor Management, Asana, Trello, Monday

Industry

IT Services and IT Consulting

Description

About the Role: ThinkingIT Corp is seeking a dynamic and dedicated Operations / Workforce Manager to join our team. This integral role will focus on optimizing our operational processes while also ensuring effective workforce management. The ideal candidate will bring a blend of operational foresight and team coordination to enhance productivity and drive our global strategies forward. Key Responsibilities: Oversee daily operations, ensuring alignment with strategic goals and efficient resource allocation. Coordinate workforce management tasks, including scheduling, capacity planning, and performance tracking. Collaborate with department leads to streamline workflows and improve overall operational efficiency. Develop and maintain operational dashboards and reports to monitor key performance indicators (KPIs). Facilitate effective communication across teams and departments to promote alignment and unity in operations. Identify areas for improvement within operational processes and implement best practices to drive efficiencies. Support training and development initiatives to elevate team performance and engagement. Manage relationships with external partners and vendors relevant to operations and workforce strategies. Bachelor’s degree in Business Administration, Management, or a relevant field. 4–6 years of experience in operations management and workforce coordination, preferably in a fast-paced or global environment. Strong analytical abilities and experience with performance metrics to drive operational outcomes. Excellent communication and leadership skills, capable of fostering team spirit and collaboration. Proficient in project management tools (like Asana, Trello, or Monday) and productivity software (Google Workspace, Microsoft Office). Problem-solving skills, with a proactive approach to challenges and opportunities for improvement. Familiarity with HR processes and workforce planning principles is a plus. Paid Time Off. Performance base bonuses. Async work model. Work from anywhere. Be part of a dynamic and growing team where your input directly impacts operational efficiency and employee experience. Opportunity to blend strategic thinking with hands-on execution. Exposure to cross-functional operations, projects, and leadership-level work.

Responsibilities

This role focuses on optimizing daily operational processes, ensuring alignment with strategic goals, and efficiently allocating resources globally. Key tasks include coordinating workforce management functions like scheduling and capacity planning, and collaborating across departments to improve efficiency.