Salary range: The salary range for this position is CAD $27.56 - $27.56 / hour Why Fraser Health?:
We are hiring a Casual Operator, Centralized Contact Centre to join our team in Chilliwack, B.C.
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.
A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.

IMPORTANT TO KNOW

Before we can finalize any offer of employment, you must:

• Confirm you are legally entitled to work in Canada

• Operates a centralized phone system and a computer terminal to answer and/or transfer internal and external calls to appropriate departments, physicians, and staff; responds to inquiries for information such as patient room numbers and visiting hours.
• Responds to calls such as complaints, emergency, non-emergency and public inquiries by prioritizing and evaluating incoming calls; inquires for additional information from the caller to determine appropriate communication protocol/procedures.
• Operates the public address system and other paging systems/or cell phones to contact physicians and staff members, and to contact appropriate on-call doctors or other personnel, according to established procedures.
• Monitors various alarms and follows established procedures in emergency situations; ensures that all calls, requests and/or messages are logged, documented and filed according to authorized procedures.
• Provides directions to patients and the public regarding the location of various departments and services within the facility; provides after hours on-call support to various departments.
• Performs other related duties as assigned