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Operator (Per Diem), VNA of Cape Cod at Cape Cod Healthcare
Falmouth, Massachusetts, United States -
Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Telephone Switchboard Operation, Call Direction, Schedule Coordination, Computer Literacy, Office Equipment Operation, Mail Processing, Courier Management, Visitor Greeting, Security Procedures, Data Retrieval, Professional Communication, Handling Multiple Calls

Industry

Hospitals and Health Care

Description
• Operate telephone switchboard, including notifying the answering service when in-house coverage is initiated and when the answering service is to resume coverage. • Coordinate schedules with backup personnel. • Answer switchboard and direct calls and messages to appropriate staff with understanding of staff working in various areas and those who may be “on-call” for various situations to assure the optimal functioning of the Agency including weekends and holidays. • Locate staff in the field as necessary for weekend/holiday personnel that are working. • Search in computer and find necessary schedules related to visits by staff to specific patients. • Processes and distributes agency mail as well as all courier mail.. • Notify appropriate personnel upon delivery from Fed X, PS, W.B. Mason and other deliveries. • Slot, alphabetize and mail out Doctor’s orders for UR on a daily basis as well as color code envelopes for various QI/UR daily mailings. • Copy and distribute bi-weekly and monthly newsletters. • Greet VNA visitors in a professional and courteous manner while observing all security procedures. • Distribute CARES cards to employees as appropriate on a monthly basis. • Other duties as assigned. • High School Diploma • 1 year experience in office environment • Must be computer literate • Knowledge of basic office equipment and telephone switchboard • Ability to handle multiple calls in a calm, professional manner.
Responsibilities
The operator will manage the telephone switchboard, directing calls and messages to appropriate staff, and coordinating schedules, including coverage for weekends and holidays. Duties also involve processing and distributing agency mail, courier deliveries, and managing doctor's orders mailings.