Operational Responsibilities:

• Organise notes and outpatient lists to ensure smooth running of schedules, using the ERM system or manual records as appropriate.
• Prepare consulting, examination, and treatment rooms throughout the day, ensuring rooms are tidy and stocked with appropriate equipment and stationery.
• Offer advice regarding appointments and tests.
• Manage diagnostic equipment effectively, including scheduling patients and backing up diagnostic information.
• Ensure efficient operation of patient data management systems, including transferring files between computers.
• Clean, prepare, and assemble associated equipment prior to and during treatment, in line with CQC guidelines and company protocols.
• Open and close consulting and diagnostic rooms, ensuring all equipment is clean and operational, and report any faults on internal systems

Organisational Responsibilities:

• Maintain accurate, comprehensive, and up-to-date documentation in line with legal and professional standards.
• Communicate assessment and treatment results to appropriate disciplines.
• Be actively involved in the collection of appropriate data and statistics for departmental use.
• Be aware of Health and Safety aspects of the job, implement policies to improve workplace safety, and report any adverse incidents promptly.
• Comply with policies and procedures and participate in their review and updating as appropriate.
• Ensure checklists are completed robustly and any non-compliances are escalated and resolved.
• As part of delivering excellence, Ophthalmic technicians are responsible for governance in relation to the escalation of risk, reporting of incidents, the development of policies and procedures and the management of clinical audit related to their practice