EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
Job Title: Ophthalmic Technician
Company: Ophthalmology Consultants
Location: 12692 Lamplighter Square Dr., Suite 100, Saint Louis, MO 63128

REQUIREMENTS:

• High School Diploma or GED Equivalent required
• Favorable result on Background Check required
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

JOB SUMMARY

An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.

OTHER SKILLS AND ABILITIES

• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE REQUIREMENTS

• High school diploma or general education degree (GED) required
• One year of related experience and/or training; or equivalent combination of education and experience
• Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) is preferred
• Favorable result on background check required
• Must be able to provide proof of identity and right to work in the United States

ESSENTIAL FUNCTIONS:

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures including HIPAA
• Verify patient information by interviewing patient
• Recording medical history, current medications and confirming purpose of visit
• Records all data in the patient’s Electronic Medical Record (EMR)
• Checks condition of patient’s eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
• General office duties and cleaning to be assigned by manager