Union: Non-Union
Number of vacancies: 1
Site: Toronto Western Hospital
Department: Krembil Brain Institute - Ophthalmology
Reports to: Manager/Physician
Work Model: In-Office
Hours: 37.5 hours per week
Shifts: Mon-Fri 0800-1600
Status: Permanent Full-Time
Closing Date: June 24, 2025

Qualifications

• Completion of Grade XII
• Completion of a recognized post-secondary office administration program at the certificate level or equivalent preferred
• Two (2) year related clerical experience required
• Previous on-the-job word processing and spreadsheet experience required; experience working in an Microsoft Office software environment
• Experience working in a health care environment
• General knowledge of office practices, processes and procedures
• Knowledge of medical terminology
• Knowledge of Emergency Assistance Codes
• Excellent organizational, time management and prioritization skills
• Very good interpersonal and customer service skills
• Good data entry/keyboarding skills
• Good verbal and written communication skills
• Good problem solving skills
• Ability to produce high quality work in accordance with Hospital standards
• Ability to work effectively and safely when dealing with stressful situation

• Performing reception responsibilities
• Providing clerical support
• Triaging referrals (as required)
• Organizing and maintaining patient charts, electronic and paper information filing systems
• Performing patient administration functions including scheduling and coordinating appointments/meetings/events
• Maintaining written and/or electronic calendar/schedules, etc
• Coordinating unit administrative functions
• Ensuring the efficient operation of the unit, within the scope of authority
• Maintaining billing records
• Performing other duties consistent with the job classification, as required

Qualifications

• Completion of Grade XII
• Completion of a recognized post-secondary office administration program at the certificate level or equivalent preferred
• Two (2) year related clerical experience required
• Previous on-the-job word processing and spreadsheet experience required; experience working in an Microsoft Office software environment
• Experience working in a health care environment
• General knowledge of office practices, processes and procedures
• Knowledge of medical terminology
• Knowledge of Emergency Assistance Codes
• Excellent organizational, time management and prioritization skills
• Very good interpersonal and customer service skills
• Good data entry/keyboarding skills
• Good verbal and written communication skills
• Good problem solving skills
• Ability to produce high quality work in accordance with Hospital standards
• Ability to work effectively and safely when dealing with stressful situations

Additional information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN’s attendance management program, to be eligible for consideration.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.