WHO WE ARE

Midland has been named a Top Fleet Employer by Trucking HR Canada for 8 yrs in a row! Join our team to experience the Midland difference for yourself.
Our Head Office is located in Dieppe, New Brunswick, but with terminals located in Ontario, Quebec and across Atlantic Canada, you have options for where you live and work. We have been in business for more than 50 years in the trucking industry and have earned an admirable reputation as a respectable carrier with a complete lineup of services. Our transportation options include LTL, TL, Intermodal, Refrigerated Service, Cross Border, Fresh/Frozen and Courier.

We are looking for someone who has the drive to go above and beyond the call of duty in providing Superior Quality Service for our customers. The new addition to our team will be responsible for providing one call resolution in responding to inquiries from our toll-free customer service line as well as our website.

The position is Monday to Friday day shift.

• Respond to inbound call inquiries in a professional and timely manner, with a focus on customer satisfaction
• Ensure first call resolution through problem-solving and effective call handling
• Enter pickups and deliveries on timely and precise manner
• Coordinate special movement of freight, trace shipments and research adjustments
• Deliver excellent customer service in accordance with the company’s values and policies
• Support other team members by contributing to the team effort