OVERVIEW

We are seeking a dedicated and detail-oriented Quality Control Manager to oversee the quality assurance of our cleaning service. The ideal candidate will possess extensive experience in the cleaning industry, with a strong focus on details and team management.

REQUIREMENTS

• Proven experience in a Quality Control Manager role or similar position within the cleaning service industry
• Demonstrated ability in staff training, team management, and leadership.
• Excellent organizational skills with a focus on customer satisfaction.
• Strong customer service orientation with the ability to resolve issues effectively
• Ability to work collaboratively with diverse teams while fostering a positive work environment. If you are passionate about maintaining high-quality standards in the cleaning industry and have the leadership skills necessary to drive excellence within your team, we encourage you to apply for this exciting opportunity.
  Job Type: Part-time
  Pay: $17.00 - $22.00 per hour
  Expected hours: 15 – 30 per week

Benefits:

• Paid training

Work Location: In perso

• Develop and implement quality control procedures to ensure customer satisfaction.
• Supervise and train staff on proper cleaning techniques, and safety protocols.
• Conduct regular inspections of properties.
• Manage inventory control processes to ensure accurate stock levels and minimize waste.
• Oversee the training and development of team members in quality assurance practices and customer service excellence.
• Address customer feedback regarding cleaning quality or service issues promptly and effectively.