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Ops Sup Analyst 2 - C10 at Citi

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

General Ledger Reconciliation, Research, Investigation, Training, Quality Monitoring, Process Improvement, Microsoft Office, Problem Solving, Communication Skills

Industry

Financial Services

Description

Reconciliation and Resolution of General Ledger outages and supervise escalated issues, providing efficient and effective Recommending new work procedures to help streamline operations Comprehensive knowledge of General Ledger Reconciliation / Research / Investigation process across multiple applications Conduct training, monitor quality and quantity of team and provide suggestions to improve the efficiency of the team Facilitate training based on needs of staff within the department and assist with answering staff questions, as needed Analyze operations information and make evaluative judgements to solve problems Responsible for identifying and resolving routine problems and operational issues with broader departmental impact within Support expansive and diverse array of products and services Assist with ongoing Lean and process improvement projects Proficient in Microsoft Office Ability to work unsupervised and apply problem solve capabilities Ability to work occasional weekends to support COB testing Consistently demonstrates clear and concise written and verbal communication skills This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The role involves reconciliation and resolution of General Ledger outages and supervising escalated issues. Additionally, it includes conducting training and analyzing operations information to solve problems.