Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Ops Support Specialist at Citi

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

General Ledger Reconciliation, Credit Card Settlements, Training, Quality Monitoring, Communication, Problem Solving, Microsoft Office, Lean Process Improvement

Industry

Financial Services

Description

Validation of credit card related settlements and performing journals to balance the General ledgers. Recommending new work procedures to help streamline operations Comprehensive knowledge of General Ledger Reconciliation / Research / Investigation process across multiple applications Conduct training, monitor quality and quantity of team and provide suggestions to improve the efficiency of the team Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries Analyze operations information and make evaluative judgements to solve problems Responsible for identifying and resolving routine problems and operational issues with broader departmental impact within established procedures Support expansive and diverse array of products and services Assist with ongoing Lean and process improvement project Proficient in Microsoft Office Ability to work unsupervised and apply problem solve capabilities Ability to work occasional weekends to support COB testing Consistently demonstrates clear and concise written and verbal communication skills This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The Ops Support Specialist is responsible for validating credit card settlements, performing journal entries, and balancing general ledgers. They will also conduct training, monitor team performance, and communicate with management regarding productivity and quality.