OVERVIEW

Optical Assistant to join our team.
Successful candidates will be confident and proactive.
The ideal candidate will play a crucial role in supporting the daily operations of our optical practice, ensuring that patients receive exceptional service and that sales targets are met.
Both FT & PT positions available.
For those to whom it applies, conversion into an OA / Pre-Reg position will be considered.

• Training will be provided
• Providing exceptional customer service to all patients
• Canvassing new patients to aid growth of new store
• Understand and implement NHS eye examination and spectacle eligibility
• Prepare examination rooms and equipment each morning for patient visits
• Ensure premises and clean and tidy at the end of each day
• Perform preliminary tests on patients (autorefraction, intraocular pressures, visual field tests)
• Assist with frame selection for all patients, dispensing spectacle lenses (single vision, bifocals, varifocals) and spectacle collections
• Reiterate optometrist recommendations for various spectacle coatings and lens options to patients, including the benefits of each.
• Be able to resolve any patient queries or issues efficiently according to store protocols
• Maintain inventory of optical supplies and order new materials as needed
• Ensure customers are informed when their spectacles are ready to collect
• Adjust and repair spectacles where possible
  Job Types: Full-time, Permanent
  Pay: £12.21 per hour

Benefits:

• Employee discount

Work Location: In perso