Optical Assistant/Receptionist

at  SmartVision Optical

JOB SUMMARY

We are seeking a dedicated and detail-oriented Optical Assistant to join our team. The ideal candidate will play a crucial role in providing exceptional customer service while assisting with various optical tasks. This position involves working closely with both customers and optical professionals to ensure a seamless experience in our retail environment.

SKILLS

• Strong knowledge of optical products and services is preferred.
• Experience in retail management or retail sales is a plus.
• Familiarity with Epic or similar software systems for managing customer information is advantageous.
• Excellent communication skills, both verbal and written, to interact effectively with customers and colleagues.
• Attention to detail and strong organizational skills to manage multiple tasks efficiently.
• Ability to work collaboratively within a team environment while also being self-motivated.
• Basic understanding of laboratory processes related to eyewear production is beneficial.
  Join our team as an Optical Assistant and contribute to enhancing the vision care experience for our valued customers!
  Job Type: Full-time
  Pay: $16.55-$25.21 per hour

Benefits:

• Flexible schedule

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person
Expected start date: 2025-01-0

• Greet and assist customers in selecting eyewear and optical products that meet their needs.
• Provide information on lens options, frame styles, and pricing to facilitate informed purchasing decisions.
• Assist in the fitting and adjustment of eyewear to ensure proper comfort and alignment.
• Maintain an organized and visually appealing display of optical merchandise.
• Process sales transactions accurately using retail management software.
• Collaborate with laboratory technicians to ensure timely fulfillment of orders.
• Utilize medical terminology to communicate effectively with patients regarding their optical needs.
• Support the team in maintaining inventory levels and placing orders as necessary.