Optical Manager at Cityscape Eye Care
Calgary, AB, Canada -
Full Time


Start Date

Immediate

Expiry Date

05 May, 25

Salary

0.0

Posted On

05 Feb, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Customer Experience

Industry

Marketing/Advertising/Sales

Description

SALES EXPERIENCE REQUIRED. OPTICAL EXPERIENCE IS AN ASSET, BUT NOT REQUIRED.

The Clinic Manager will be completely cross-trained in pre-testing, optical sales, and more so they are able to assist staff with patient service and sales. The ideal candidate will have previous retail sales experience as a manager and/or customer service specialist. The Clinic Manager is responsible for the day-to-day operations of their practice location. The Location Manager’s focus is to lead their team, ensure effective clinic flow, and keep the values and standards of the clinic.
This team member will work a schedule of 40 hours per week, Mondays through Saturdays.
Looking for an Experienced Optical Manager that is passionate about changing the lives of patients through providing amazing eyewear and offering exceptional customer experience. Candidate must be energetic, enthusiastic, and eager to learn.

Responsibilities

Pretesting

  • Carefully and accurately provide preliminary testing on patients, taking detailed case histories, lensometry, administering eye drops, and preparing examination rooms for the optometrist
  • Eager to learn how to use various equipment

Optical Sales

  • Sales of glasses, multiple sales, sunglasses, contact lens, etc.
  • Offer expertise in the dispensary areas of frame selection, lens design, edging, measurement and fabrication, frame purchasing and inventory management as well as adjustments, repairs, payments and data collection.

Drive Your Business

  • Better the eyewear industry by running and developing your store as part of a new and exciting business model
  • Be passionate and commit to delivering the best service in the eyewear and optometry industry
  • Work in collaboration with your store team members and motivate associates to exceed performance standards in order to maximize your store profits
  • Responsible for day-to-day operations of their location and ensuring consistency of the clinic’s branding, values and standards.
  • Plan, budget, forecast and report on sales including cost of goods and key revenue indicator targets and results.
  • Review and analyze sales results to summarize information and report trends to the leadership team with action plans for improvement and continued growth.
  • Actively work with staff to ensure awareness of goals and targets that need to be achieved.
  • Oversee the sales floor and timely open and close the store following proper procedures.
  • Drive and achieve profit, sales and performance goals.
  • Optimize and oversee the retail operation to ensure efficiency and compliance with the company’s policies and operational guidelines.
  • Convey a commitment to providing outstanding customer service and ensure all associates do the same.
  • Develop and maintain a good working relationship with doctor(s), staff, and managers.
  • Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions. Skills & Experience:
  • , not required)
  • Experience in an optical environment
  • Ability to adapt and respond quickly to changing priorities via critical thought and problem solving
  • Analytical thinking skills and the ability to exercise sound judgment
  • Extremely organized, detail-oriented, and a multitasker with excellent organization and time management skills
  • Ability to delegate tasks as needed, and to improve team productivity
  • Ability to learn about the business strategically in order to improve sales
  • Must be a creative problem-solver and a self-starter
  • Energetic/Extrovert
  • Eager to Learn
  • Amazing customer service

Job Type: Full-time

Benefits:

  • Store discount
  • Vision care

Schedule:

  • 8 hour shift
  • Every Weekend
  • Monday to Friday

Work Location: In perso

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