• Leadership & Staff Management
• Recruit, train, and supervise staff.
• Provide coaching, mentorship, and performance evaluations to foster a positive team culture.
• Create and manage staff schedules to ensure adequate coverage.
• Customer Service & Patient Care
• Deliver outstanding customer service.
• Resolve customer concerns promptly and professionally.
• Collaborate with optometrists to support patient needs.
• Operations & Inventory Management
• Oversee daily operations of the optical department, including sales, customer service, and lab coordination.
• Maintain accurate inventory levels of frames, lenses, and accessories.
• Ensure proper merchandising, cleanliness, and organization of the optical space.
• Sales & Business Development
• Drive sales performance by meeting and exceeding revenue goals.
• Implement promotions, marketing initiatives, and upselling strategies.
• Analyze business reports and KPIs to identify areas of improvement.
• Compliance & Quality Assurance
• Ensure adherence to company policies, industry standards, and state regulations.
• Maintain accurate records of patient prescriptions and transactions.
• Oversee safety protocols and equipment maintenance.
  Job Type: Full-time
  Pay: $17.00 - $22.00 per hour
  Expected hours: 40 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Work Location: In perso