“TO ADVANCE AND PROVIDE COMPREHENSIVE AND INNOVATIVE PATIENT-CENTERED HEALTH SERVICES TO UNDER-SERVED AND HARD TO REACH REGIONS.”

The North West Company (NWC) is hiring an Optician Manager in Iqaluit, NU. In your role as the Optician Manager, you will be accountable for providing exceptional customer service in a friendly, knowledgeable and professional manner.
The North West Company is hiring an Optician Manager to support remote communities in northern Canada. This is a relocation position, and if you are selected, NWC will provide full financial and logistical relocation support. Candidates must currently be legally entitled to work in Canada.

Along with relocation assistance, we offer:

• A great wage
• Subsidized housing
• Food allowance
• Paid vacation travel
• Bonuses
• And more.

All of this put together means: We take care of most of your everyday expenses so that you can actually bank what you earn. That means achieving your financial goals much faster, whether that’s paying off student loans, saving for a house, traveling the world, or whatever else you have in mind. Imagine what you could do if most of your wages went right into your savings account!
Ready to embrace your direction? Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture. You must be able to re-locate. You will receive a competitive salary, benefits such as subsidized housing and food allowance, paid vacation travel, bonus and profit sharing opportunities, ability to bank what you earn, and more! We even have, and encourage, employment opportunities for spouses.
NWC is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information. Go North.

Your Role:

• Perform pretests and assist during eye examinations (done by optometrists);
• Interpret and process written prescriptions;
• Assist Patients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions;
• Measure Patients’ bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices;
• Recommend specific lenses, lens coatings, and frames to suit client needs;
• Instruct patients to wear and care for eyeglasses and contact lenses properly;
• Provide assistance in training the optical center staff to ensure they are knowledgeable about lenses, frames and contact lens products;
• Responsible for the regular care of the optical center to ensure a proper appearance and hospital clean environment for staff, patients, and doctors;
• Stay current with legal requirements and professional standards including licensure
• Maximize optical center sales and profit with direction from Head Office;
• Adjudicate and reconcile Third Party payments;
• Manage and transmit orders to the lab;
• Perform minor repairs;
• Pull reports and submit to head office for financial reconciliation

Desired Skills & Experience:

• Dual license certification as an Optician (Contact Lenses license required);
• 7+ years previous optician experience in an optical center;
• Thorough knowledge of NIHB Optical guidelines including claims processing and Prior Approvals;
• Performing all pretesting (Retinal Imaging, Visual Acuities, Color vision, Depth perception and Ocular motility) is required;
• Experience with visual field auto refraction is required;
• Contact Lenses fitting and dispensing experience is required;
• Experience with corneal topography, stereopsis, palm scan pachymetry, IOL Master, HRT, Applanation tonometry is an asset;
• Experience screening patients for possible ocular diseases or emergencies is an asset;
• Superior selling skills with the ability to build strong relationships;
• Ability to work under minimal supervision;
• Excellent verbal and written communication skills for the purpose of interpreting prescriptions, completing required documentation, and providing customer service;
• Strong organizational skills and attention to detail with the ability to multi task;
• Knowledge of Optosys EMR software is an asset; and,
• Familiarity with Essilor.

Location: Iqaluit, NU
Reports To: Operations Manager, Health Products & Services
We create a collaborative and constructive culture by:
*Being Enterprising * Committing to our Customer * Working with Passion * Leading and Developing Others * Demonstrating Respect and Inclusivity * Building Trust
The North West Company is committed to inclusion and diversity and encourages applications from all candidates including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

MakeADifference

PharmacyNWC

• Perform pretests and assist during eye examinations (done by optometrists);
• Interpret and process written prescriptions;
• Assist Patients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions;
• Measure Patients’ bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices;
• Recommend specific lenses, lens coatings, and frames to suit client needs;
• Instruct patients to wear and care for eyeglasses and contact lenses properly;
• Provide assistance in training the optical center staff to ensure they are knowledgeable about lenses, frames and contact lens products;
• Responsible for the regular care of the optical center to ensure a proper appearance and hospital clean environment for staff, patients, and doctors;
• Stay current with legal requirements and professional standards including licensure
• Maximize optical center sales and profit with direction from Head Office;
• Adjudicate and reconcile Third Party payments;
• Manage and transmit orders to the lab;
• Perform minor repairs;
• Pull reports and submit to head office for financial reconciliatio