Job Title: Optometric Assistant and Receptionist
Job Location:
Dr. Jason Naidu- Annik EyeCare
110- 17700 56 Ave
Surrey, BC
V3S 1C7
Job Type: Part-time leading to Full Time
Pay Range: $20 - $25 per hour (based on experience)
Team Size: 7 Members
Job Overview:
We are seeking a dedicated and motivated Optometric Assistant and Receptionist to join our fast-paced team. The ideal candidate will play a crucial role in managing patient interactions and conducting preliminary eye tests, ensuring a seamless experience for our patients while supporting our Optometrist’s needs.

Key Responsibilities:

• Answer incoming phone calls and respond to patient inquiries.
• Schedule appointments using Optosys and manage the calendar effectively.
• Manage doctor appointment recalls and doctor’s referrals.
• Track and manage payments for the Optometrist.
• Handle billing and insurance verification processes.
• Identify doctor’s needs and sales opportunities to enhance services and to ensure that all client and clinic needs are met.
• Conduct pre-testing procedures, including using Auto Refractor, Tonometer, Lensometer, and Retinal Imaging.
• Maintain patient confidentiality and adhere to record-keeping practices.
• Provide exceptional customer service and support to patients in a friendly and professional manner.
• Maintaining supplies for the Optometrist.

Qualifications:

• High school diploma required; Medical Office Assistant (MOA) certification is preferred.
• Experience in the medical field is an asset; optometry experience is preferred but not necessary.
• Strong communication and interpersonal skills, both verbal and non-verbal.
• Basic math skills and proficiency in Microsoft Office.
• Ability to multitask and work efficiently under pressure.
• Familiarity with eye care terminology is a significant advantage but can be learned on the job.

Work Environment:

• Fast-paced team environment with a focus on team collaboration and patient care.
• Expected working hours are 3-4 days to begin,

Professional Development:

• Opportunities for professional growth and advancement as the business expands. We are looking for someone who will grow with us.

Attributes for Success:

• Optical and medical knowledge, experience in pre-testing.
• Strong customer service background in a medical office setting.
• Prior knowledge of the eye exam process is preferred.

How to Apply:
If you’re passionate about providing excellent patient care and have the qualifications we’re looking for, please submit your resume and cover letter to eyecare@annikeyecare.ca
Job Type: Full-time
Pay: $20.00-$25.00 per hour

Benefits:

• Extended health care
• Store discount

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In perso

• Answer incoming phone calls and respond to patient inquiries.
• Schedule appointments using Optosys and manage the calendar effectively.
• Manage doctor appointment recalls and doctor’s referrals.
• Track and manage payments for the Optometrist.
• Handle billing and insurance verification processes.
• Identify doctor’s needs and sales opportunities to enhance services and to ensure that all client and clinic needs are met.
• Conduct pre-testing procedures, including using Auto Refractor, Tonometer, Lensometer, and Retinal Imaging.
• Maintain patient confidentiality and adhere to record-keeping practices.
• Provide exceptional customer service and support to patients in a friendly and professional manner.
• Maintaining supplies for the Optometrist