QUALIFICATIONS

• Minimum 15 years of experience in Field Service applications.
• Experience in Implementation and Support project.
• Strong knowledge of Oracle Cloud Field Service functionalities.
• Knowledge of Oracle B2B Services for business-to-business integration is preferred.
• Understanding of field service processes and best practices.
• Excellent communication skills for client interaction and training.
• Experience in implementing OFS or similar field service solutions.
• Ability to work on all project phases: Project Preview, Fit/Gap Analysis, Configuration, Testing, Production Support.
• Oracle Field Service Cloud Certification is preferred.
  Thanks and Regards
  Nick Awasth
  Job Type: Contract

Experience:

• Oracle Cloud Field Service: 5 years (Preferred)

Work Location: Remot

• Gather and analyze business requirements for field service operations.
• Configure and implement OFS functionalities like routing, capacity planning, and work order management.
• Understanding of Oracle B2B Service functionalities.
• Design workflows and rules to align with business processes.
• Integrate OFS with other Oracle Cloud modules (e.g., CX, ERP, HCM).
• Conduct system and user acceptance testing (UAT).
• Troubleshoot and resolve issues related to Oracle Field Service Cloud and Oracle B2B Service functionalities.
• Stay updated with the latest Oracle Field Service Cloud and Oracle B2B Service features and advancements to recommend improvements.
• Provide training to end-users and create documentation.
• Troubleshoot and resolve functional issues.
• Collaborate with technical teams for seamless system integration.
• Ability to work on all project phases: Project Preview, Fit/Gap Analysis, Configuration, Testing, Production Support
• Provide status and issue reports to the project manager/client on a regular basis.