Oracle ERP Functional Specialist at ELCA Switzerland and Europe

Ho Chi Minh City, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Oracle ERP, Functional Support, HCM, Finance, Procurement, SCM, EPM, User Training, Troubleshooting, System Configuration, Testing, Documentation, Communication, Oracle Fusion, Security, Approval Workflows

Industry

IT Services and IT Consulting

Description

As an Oracle ERP Functional Specialist, you will be part of our Corporate Oracle ERP team to do maintenance and evolutions as well as help troubleshoot problems in our Group's Oracle Fusion Cloud ERP system, Globally. You will work on: * Production Support & Issues Resolution: Serve as the first line of functional support for Group's business users in ERP (Finance, Procurement, SCM, EPM, etc.) and HCM (Core HR, Absence, Time & Labor, Recruitment, etc.) Deliver training and create user manuals or quick guides Troubleshoot and resolve issues related to business transactions, approval workflows, role-based access, and system configurations Raise and manage Oracle Service Requests (SRs) when product-level intervention is required * Functional Analysis & Solution Design: Gather, analyze, and document business requirements related to HCM, Finance, Procurement, etc Design and configure Oracle Fusion ERP Cloud modules to meet business objectives Develop functional specifications for reports, integrations, conversions, and custom extensions * System Configuration & Enhancements: Perform module setup and configuration within Oracle Fusion Cloud Perform configuration changes for ERP and HCM (e.g., flexfields, approval rules, lookup values) Maintain organization structures, positions, grades, absence plans, payroll elements, and time entry rules, etc * Patches & Testing: Analyze Oracle Cloud quarterly release notes to identify changes affecting ERP and HCM modules Coordinate with users and technical teams to test impacted areas Prepare and execute test scripts for UAT, and regression testing Ensure successful deployment with minimal disruption Coordinate with technical teams to resolve functional bugs * Collaboration & Documentation: Work cross-functionally with technical specialists, project managers, and business leaders Maintain clear and comprehensive documentation of configurations, and SOPs Your qualifications Bachelor's degree in Information Technology, HR, Finance/Accounting, or related field Minimum 5+ years of experience in ERP support, with at least 1–2 years in Oracle Fusion Cloud ERP support roles Strong communication skills and advanced level of spoken and written English Deep understanding of Oracle ERP processes and best practices Ability to translate business needs into Oracle Fusion configuration Hands-on experience in Oracle ERP Fusion Financials (GL, AP, AR, FA, CM) or HCM (Core HR, Workforce Structures, Absence Management, Compensation, Recruiting, etc.) Familiar with Security (roles/privileges), and approval workflows An ability to adapt to different demands A high working discipline Advocate of the client oriented mindset Nice to have Oracle Cloud Certification in HCM and/or ERP modules Experience in multi-country ERP implementations or global support environments Why you’ll love working here Professional European-based company Attractive salary Performance bonus of up to 4 months’ salary Opportunities for travel to Europe Hybrid home/office working model Flexible working time Structured training & development roadmap Good work-life balance Premium healthcare insurance Loyalty programs Well-being activities Annual company trips and team-building events 57 years of global history, 27 years of growth in Vietnam, 9 countries, 2200+ experts. Since 1998, our Vietnam team of engineers, business analysts, software architects, designers, and consultants have provided tailor-made and standardized solutions to support the digital transformation of customers in Switzerland. Our activity spans across multiple fields of leading-edge technologies. Our offices are now in Switzerland (Pully (headquarters), Zurich, Geneva, Bern, Basel), France (Paris), UK (London), Spain (Madrid, Granada), Mauritius (Saint-Pierre), Italy (Palermo, Bolzano), and Vietnam (Ho Chi Minh City). ELCA Vietnam is proud to be Great Place To Work Certified 3 years in a row!

Responsibilities

The Oracle ERP Functional Specialist will provide production support and issue resolution for the Group's business users in various ERP and HCM modules. They will also gather and analyze business requirements, design solutions, and perform system configuration and enhancements.