KEY INFORMATION

Salary Range: £48,925 - £59,225
Duration of Contract: Fixed Term for 12 months
Hours per week: 35 hours per week (Full Time)
Location: Sutton/Chelsea. This role is eligible for hybrid working.
Closing Date: 24 August

ABOUT THE ROLE

We are seeking an Oracle Fusion Trainer to join the Stratus Programme Team within our Digital Services Directorate and contribute to the successful delivery and adoption of our Stratus programme. Stratus will support the organisation to adopt simple, standard and modern processes in the ICR’s everyday operations, underpinned by a cloud-based Enterprise Resource Planning software-as-a-service (SaaS) solution.
The successful candidate will play a key role in designing, implementing and evaluating a holistic training approach that will support colleagues across the ICR to fully and effectively adopt new services and changed ways of working brought about by Stratus. Working closely with our external implementation partner and stakeholders within the ICR, the Oracle Fusion trainer will analyse training needs across the organisation for all user types. They will prepare and deliver a comprehensive training plan, to include tailored training sessions, guides and resources such as on-screen guided learning, and assess effectiveness.

KEY RESPONSIBILITIES

• Training Needs Analysis: Determine the training needs of the organisation in relation to the Stratus programme
• Training Strategy: Design and execute an Oracle Fusion training strategy aligned with business needs and go-live timelines.
• Content Development: Create role-based training materials, user guides, and quick reference materials tailored to the Higher Education / scientific environment.
• Training Delivery: Deliver engaging in-person and virtual training sessions across core Oracle Fusion modules.
• Stakeholder Engagement: Work closely with leaders, change managers, and subject matter experts to ensure training is accurate, relevant, and timely.
• Feedback & Continuous Improvement: Collect feedback from sessions, refine materials, and adjust delivery to improve user comprehension and confidence.
• Hypercare Support: Provide floor-walking and on-the-ground support during and after go-live to reinforce training and ensure smooth adoption.
• Training Plans: Create tailored plans for different user types to ensure that they are able to adopt new processes and ways of working effectively
• Content Review: Review training materials produced by our external partner and supplier to determine relevance and modify as necessary to meet the ICR’s needs
• Stay Current: Keep up to date on new features that become available and be able to support training of these, ensuring that training materials are easily able to evolve in line with future system upgrades.
• Support Super Users: Act as a key point of contact for super users and provide resource and support that enables them to train and support their colleagues
  About You
  We are looking for a flexible, collaborative and adaptable individual with excellent communication and facilitation skills and proven experience delivering Oracle Fusion (or other Tier 1 ERP) end user training within complex transformation programmes.

Examples:

• Educated to degree level in a related field or equivalent relevant experience.
• Ability to design and deliver engaging training programmes to a variety of users with differing needs, knowledge and ability.
• Strong analytical skills, with the ability to analyse data and measure training outcomes and measure the success of training activities.
• High resilience and ability to work under pressure and meet deadlines.
• Significant experience covering several Oracle implementations (ideally including at least one Redwood).