Required Qualifications:

• 2+ years of experience supporting Oracle ERP or Oracle Cloud Applications in a help desk or operational support role.
• Familiarity with Oracle modules related to Revenue Cycle functions such as Receivables, Billing, Scheduling, Claims, or Patient Accounting.
• Experience supporting users in a healthcare or clinic environment.
• Strong understanding of Revenue Cycle Operations and associated workflows.
• Excellent verbal and written communication skills with a focus on customer service.
• Ability to clearly explain technical solutions to non-technical users.

Preferred Qualifications:

• Experience with Oracle Fusion applications in a healthcare or medical group setting.
• Working knowledge of EHR/EMR platforms (Epic, Cerner, etc.) is a plus.
• ITIL, ServiceNow, or other ticketing system experience preferred.
• Basic SQL or data analysis skills are a plus.

Work Environment & Schedule:

• Hybrid or remote role with occasional on-site support as needed.
• Must be able to support standard business hours, with occasional after-hours rotation or weekend coverage.

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Please refer the Job description for details