Oracle Lead Application Business Architect at Capgemini Portugal

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

281842.0

Posted On

16 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Oracle Applications, PeopleSoft HCM, PeopleSoft FSCM, PeopleSoft Campus Solutions, Service Delivery Management, SLA Management, ITIL Processes, Stakeholder Management, Vendor Management, Offshore Delivery Management, ServiceNow, Application Support

Industry

IT Services and IT Consulting

Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.About the role you are considering As a Oracle Service Delivery Manager, you will be responsible for ensuring stable, high‑quality delivery and support of PeopleSoft applications that are critical to business operations. This role focuses on managing application support services, meeting service level agreements (SLAs), and acting as the bridge between business stakeholders, IT teams, and vendors. You will play a key role in maintaining system reliability, driving continuous improvement, and aligning PeopleSoft services with organizational goals. Your Role In this role, you will own end‑to‑end service delivery for PeopleSoft applications such as HCM, FSCM, or Campus Solutions. You will oversee daily operations, manage incidents and changes, and ensure timely resolution of issues. You will work closely with business leaders to understand priorities, communicate service performance, and plan enhancements.You will lead and coordinate onshore and offshore support teams, manage third‑party vendors, and ensure adherence to ITIL-based processes. You will also support audits, upgrades, patches, and system improvements while driving efficiency, automation, and service optimization across the PeopleSoft landscape.Your Skills and Experience Strong hands-on experience with Oracle applications and a solid background in application support and service management. Proven experience managing SLAs, stakeholders, and cross‑functional teams in a complex enterprise environment.8+ years of Oracle Cloud application support experience3–5+ years in a Service Delivery Manager or Application Management roleStrong understanding of PeopleSoft architecture, tools, and environmentsExperience with ITIL processes (incident, problem, change, release management)Excellent communication, leadership, and stakeholder management skillsExperience managing vendors and offshore delivery modelsITIL certification and experience with ServiceNow or similar ITSM tools (preferred)The base compensation range for this role in the posted location is $88,544 - $281,842 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Responsibilities

Manage end-to-end service delivery and support for PeopleSoft applications to ensure system reliability and SLA compliance. Coordinate onshore and offshore teams and vendors to drive continuous improvement and system optimization.