Join us as an Oracle Site Reliability Engineer to help us build and maintain resilient, high-performing systems in a fast-paced financial services environment. If you’re passionate about automation, observability, and continuous improvement, we’d love to hear from you.

To be successful as a Oracle Site Reliability Engineer, you should have experience with:

• Significant experience in Site Reliability Engineering, DevOps, Oracle Tunning or Infrastructure—ideally gained over several years in financial services or investment banking.
• Good experience with Oracle databases, performance tuning and SQL Tunning, and shell scripting (e.g., Bash).
• Proficiency in scripting languages such as Python or Bash to automate workflows and reduce manual effort.

Some other highly valued skills may include:

• Familiarity with tools that support system setup and automation, such as Ansible, Puppet, or Chef.
• Experience designing and maintaining CI/CD pipelines to support seamless deployments.
• Knowledge of monitoring and observability tools such as Prometheus, Grafana, and the ELK stack.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
This role will be based in Knutsford.

ACCOUNTABILITIES

• Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
• Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
• Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
• Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
• Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
• Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
• Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.

To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.