Order Administrator (Onsite) at Raytheon

Auburn, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

82000.0

Posted On

04 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Account Management, Logistics, Contract Management, Data Entry, Communication, SAP, Microsoft Suite, Aerospace Industry Knowledge, Repair Process Management, Documentation, Technical Team Coordination, Product Handling, Quality Maintenance, Federal Compliance, Problem Solving

Industry

Aviation and Aerospace Component Manufacturing

Description

Date Posted: 2025-10-03 Country: United States of America Location: HWA33: Federal Way, WA 32125 32nd Avenue South , Federal Way, WA, 98001-9345 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role. Security Clearance: None/Not Required The Order Administrator works directly with Airlines, Airline Maintenance and Repair Overhaul (MRO) facilities, & Brokers, providing support for their parts in the need of repair. Looking for energetic self-starters interested in dynamic environment. This is a fully onsite position located at the Collins Aerospace Service Center in Federal Way, WA. The hours for this position will be Monday-Friday, 9:00 AM-5:00 PM. WHAT YOU WILL DO: Perform duties related to overall customer service and account management: logistics, contract management, and customer relations. Effectively manage a large amount of communication and data while complying with internal and external process. Process customer repair orders in accordance with Standard Work procedures, and when required, redirect queries to appropriate department or personnel. Physically receives product and moves product through the repair process as necessary. Works with the Technical team to ensure customer repairs are completed per requirements. Coordinate and create documentation of receipt and repair of equipment necessary to comply with federal policies and current procedures. Utilize enterprise system (SAP) to input or extract repair/material data. Assists in interface with intra-company departments relative to warranty, credit, billing, etc. Maintain knowledge of Collins organization and products to provide the appropriate information and support to customers. Consistently document customer service needs to identify patterns and maintain quality. Handle physical requirements of the position including consistent movement and boxing/unboxing up to 15 lbs. QUALIFICATIONS YOU MUST HAVE: Typically requires HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience. Experience communicating with internal and/or external customers. QUALIFICATIONS WE PREFER: Prior aerospace industry and/or MRO experience is highly preferred. SAP and MS Suite experience (Excel, Word, Outlook, Teams). Experience with data entry. ROLE TYPE: *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings. WHAT WE OFFER: Some of our competitive benefits package includes: • Medical, dental, and vision insurance. • Three weeks of vacation for newly hired employees. • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option. • Tuition reimbursement program. • Student Loan Repayment Program. • Life insurance and disability coverage. • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection. • Birth, adoption, parental leave benefits. • Ovia Health, fertility, and family planning. • Adoption Assistance. • Autism Benefit. • Employee Assistance Plan, including up to 10 free counseling sessions. • Healthy You Incentives, wellness rewards program. • Doctor on Demand, virtual doctor visits. • Bright Horizons, child and elder care services. • Teladoc Medical Experts, second opinion program. • And more! Learn More and Apply Now! Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that’s redefining aerospace, every day. The salary range for this role is 40,000 USD - 82,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Responsibilities

The Order Administrator provides support for parts in need of repair, working directly with airlines and MRO facilities. Responsibilities include managing customer service, processing repair orders, and coordinating documentation for compliance.