Order Administrator/Sales Coordinator

at  Quadient

CONNECT WITH QUADIENT

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.
Location: Markham, Ontario
Status: 37.5 hours per week, full-time, permanent
Schedule: Hybrid – working three (3) days in the office, two (2) days remote
Working in the Order Management department, this role is responsible to Support our Direct and Dealer Sales Channels by ensuring all processes and Corporate quality standards are met and followed for accuracy and timelines.

YOUR ROLE IN OUR FUTURE:

• Handle the screening of all orders with accuracy and timeliness
• Establish active communication and engage with sales representatives to ensure prompt administering of orders
• Obtain all information required and enter order details into the system before submitting for processing
• Inform sales representatives of unforeseen delays or problems
• Stay on top of the order status and follow up with the appropriate departments when necessary
• Attend specific sales training and develop an understanding of the products and services of the company
• Be familiar with current price books, promotions and/or offerings
• Train new sales representatives on paperwork and procedures
• Assist with Tender responses
• Be available to assist order management and other sales coordinators at month-end
• Must have flexibility to work extra hours to ensure month-end deadlines are met
• Assist the team in keeping all ISO documents current
• Participate in special projects and other duties as assigned

THE SALARY RANGE FOR THIS ROLE, TAKING INTO CONSIDERATION QUALIFICATIONS AND EXPERIENCE, IS $43,000.00 - $45,000.00 CAD ANNUALLY.

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.